ATG Privacy and Cookie Policy

About ATG and this Privacy Policy

Ambassador Theatre Group Limited (“ATG”) is a company registered in England (company number 02671052). Please read this privacy policy carefully, as it describes what personal information we collect and obtain and how we use it.

The Information We Collect When You Use the Website

When you browse this website (“Site”), information about your visit is automatically stored in our web server logs. The server logs stores the details of the pages and content you request when you click on the links in our website. For example, it will store your IP address and the date and time of page requests.

We also collect information about your website usage using cookies. For more information about the cookies on this Site and how to disable cookies, please read the Cookie Policy which you will find at the end of this document.

You can browse our Site without providing us any personal information.

Information We Request Directly From You

ATG.co.uk will not collect any details from you and will not contact you directly.

Information Which We Obtain

Aside from information accessed through the use of Cookie’s ATG will not store or hold any information about you.

How We Use Personal Information

ATG.co.uk will not collect any details from you.

Providing, Improving and Customising Our Services

We use your information primarily to provide you with the services and products you request, and related customer services (this includes providing this Site, website administration and security).

We also analyse this information to improve our understanding of you and our customer base in general. We do this so that we can make better decisions about our services and content, based on a more informed picture of how our customers use our current services, and to provide you with a more customised experience.

This information is obtained through the use of cookie’s only and we will not contact you through use of this site. If you have registered and opted in to our marketing lists you may hear from our sister website ‘ATGTickets.com’.

Information Sharing and Transfer

ATG Tickets and its associated companies will not share your data with any third parties without your consent, except under the following circumstances:

- if we use a third party supplier to carry out specific business operations (e.g. a mailing house, a courier, or a market research company) but only if we have in place a written agreement protecting your information;

- if you have purchased other goods or services via our website such as ticket insurance or merchandise, in which case your information may be shared with third parties to process and fulfil your orders. Please see further information below in relation to how payment information is shared;

- in order to enforce or apply our terms of use,or any other applicable ATG terms and conditions;

- if we consider it necessary to comply with laws or regulations, to assist law enforcement, to protect the rights, property, or safety of ATG, our customers, users of this Site, or others;

- if the data is only being shared in an anonymous and aggregate form; or

- if ATG or any of its assets are acquired by a third party, in which case your information may be one of the transferred assets.
Other Sites/Third Party Vendors and their Privacy Policies
This Site may contain third party content and links to other websites. ATG is not responsible for the privacy practices or the content of such websites or for the privacy policies and practices of other third parties, and so you should be careful to read those websites’ privacy policies independently.

Our Security Precautions

This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Socket Layer (SSL) encryption for your transactions with us. It encrypts all of your personal information, including payment card number, name, and address, so that it cannot be read as the information travels over the Internet.

Changes to this Privacy Policy

We do make some changes and adjustments to this privacy policy from time to time, so please check regularly for any updates. Where there’s a significant change to this Privacy Policy, we’ll always notify you so that you can decide whether to continue using our services.

ATG Cookie Policy

Understanding how and why we use cookies
We use cookies on our site (www.atg.co.uk) to create the most accessible and effective website possible for our customers. Cookies allow you choose preferences and access products and services online.

Frequently asked questions
Do cookies mean I could get cold calls or junk mail?
The cookies we use do not contain any information which would allow us to identify you. We may use cookies to show you subtly tailored content on our site of things we think you might be interested in.
Do cookies compromise my security when using your website?
The cookies we use are completely safe and secure. In fact, they are used purely to provide essential functionality which allow you to browse the website.

What are cookies?
Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the Internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user’s device. At ATG, we use cookies to let users navigate between pages efficiently and enable other essential functionality.

How cookies make our website safer and easier to use
Cookies can allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in. We use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as ATG is not responsible or liable for their privacy practises.
Our Cookies

Google Analytics Cookies:
We use the default configuration of Google Analytics for measuring site statistics. For more details, visit this page on Google’s developer site.